In today’s fast-moving technology world, setting up a system is one thing. Keeping it running smoothly is another. Many companies work hard to build their DevOps systems and cloud infrastructure. They spend time, money, and effort. But what happens after everything is set up? Who helps when things go wrong? Who makes sure the system keeps improving?
This is where support services become your best friend. Think of them as a safety net for your technology. They ensure your business operations never stop because of a technical problem. For any company using modern technology like CI/CD pipelines, Kubernetes, or cloud platforms, having reliable support is not a luxury—it’s a necessity.
At DevOpsSchool, we understand this challenge deeply. We are more than just a training institute. We are your long-term partner in success. Our Support Services are designed to be that reliable safety net. We provide the expert help you need to keep your systems healthy, secure, and efficient, 24 hours a day, 7 days a week.
Our mission is simple: to let your team focus on what they do best—creating new products and features—while we handle the complex task of keeping your technology stack running without a hitch. This blog will guide you through everything our support services offer and why partnering with DevOpsSchool is a smart decision for your business’s future.
Course Overview: Building Skills for the Future
While our Support Services protect your existing systems, our training courses build the expertise your team needs for the future. DevOpsSchool offers a wide range of certification programs that turn beginners into experts and help professionals master new technologies.
Our courses are not just theory. They are hands-on, practical, and designed by professionals who have solved real-world problems. Whether you are starting your journey in DevOps or looking to specialize in areas like security or machine learning, we have a path for you.
Here is a quick look at some of our most popular certification courses:
| Certification Course | Key Focus Area | Ideal For |
|---|---|---|
| DevOps Certified Professional | End-to-end CI/CD, automation, and collaboration culture. | Beginners and professionals aiming to master core DevOps practices. |
| DevSecOps Certified Professional | Integrating security tools and practices into the DevOps pipeline. | Security engineers and DevOps pros focused on building secure software. |
| Site Reliability Engineering (SRE) Certified Professional | Building scalable, reliable systems using software engineering principles. | Sysadmins and developers moving into SRE roles. |
| Kubernetes Certified Administrator & Developer | Mastering container orchestration, deployment, and management with Kubernetes. | Anyone working with containers and cloud-native applications. |
| MLOps Certified Professional | Operationalizing machine learning models and managing the ML lifecycle. | Data scientists and engineers bringing ML projects to production. |
| AiOps Certified Professional | Using AI and Big Data to automate and improve IT operations. | IT Ops and DevOps teams aiming for intelligent automation. |
Every course at DevOpsSchool comes with incredible lifetime benefits:
- Lifetime Technical Support: Ask questions and get guidance anytime, even after you complete the course.
- Lifetime LMS Access: Revisit the course materials, videos, and updates whenever you want.
- Interview Kit & Training Notes: Get specially prepared resources to help you land your dream job.
These courses are the foundation. But learning continues. Our Support Services act as the practical, ongoing extension of this education, applying these principles to keep your specific environment thriving.
About Rajesh Kumar: The Expert Behind the Expertise
The quality of any service depends on the experience and knowledge of the people behind it. At DevOpsSchool, our greatest strength is our founder and lead mentor, Rajesh Kumar. With over 20 years of hands-on experience, Rajesh isn’t just a trainer; he is a veteran practitioner who has lived through the evolution of modern IT practices.
Rajesh has worked with some of the biggest names in the industry, including Adobe, IBM, Intuit, and ServiceNow. He hasn’t just worked on small projects; he has architected and managed large-scale, complex systems supporting thousands of users. For example, at Adobe, he managed 15 Perforce servers with over 5000 users. At JDA Software, he streamlined the CI/CD pipeline for more than 40 different products.
This massive real-world experience is what he brings to every training course and every support service ticket at DevOpsSchool. He has personally mentored over 10,000 engineers and helped more than 70 global organizations, from Verizon and Nokia to Barclays and Vodafone, transform their operations.
His expertise covers the entire spectrum of modern DevOps:
- Core Practices: DevOps, Agile, SRE, GitOps
- Security Integration: DevSecOps
- Cloud & Containers: AWS, Azure, GCP, Docker, Kubernetes
- Specialized Ops: DataOps, MLOps, AiOps
- Full Toolchain Mastery: From Jenkins and Ansible to Terraform and Prometheus
When you choose DevOpsSchool’s Support Services, you are not getting help from a generic support desk. You are tapping into the deep, practical knowledge of a globally recognized principal architect like Rajesh Kumar and his team of experts. This link to real expertise is what sets us apart.
Why Choose DevOpsSchool for Support?
Choosing a support partner is a critical business decision. You need a team that is reliable, knowledgeable, and understands your unique challenges. Here’s why DevOpsSchool stands out as the perfect choice for your DevOps and cloud support needs.
1. Comprehensive Coverage Across Your Entire Stack
We don’t just support one tool. We support your entire technology ecosystem. Our Support Services cover every critical area of modern IT:
- DevOps Support: Troubleshooting pipelines, automation scripts, and collaboration tools.
- Cloud Support: Expert management for AWS Cloud and Azure Cloud environments.
- Container & Orchestration Support: Deep dive support for Kubernetes and Docker issues.
- Specialized Ops Support: Guidance on implementing and managing SRE, DevSecOps, MLOps, DataOps, and AiOps practices.
- Platform & Tool Support: From GitOps workflows to specific tools in your chain.
2. Proactive and Preventative Approach
Great support isn’t just about fixing problems when they break. It’s about preventing them from happening in the first place. Our services include:
- 24/7 Monitoring: Constant vigilance over your systems to catch issues early.
- Performance Optimization: We don’t just keep things running; we make them run better, faster, and cheaper.
- Strategic Guidance: We act as an extension of your team, advising on best practices and future improvements.
3. Customized for Your Business
We know that no two companies are the same. Our support plans are flexible and tailored. We work with you to create a plan that fits your specific needs, budget, and technology stack, ensuring you get the exact help you need without paying for anything you don’t.
4. Training and Support Under One Roof
This is our unique advantage. The same experts who design our industry-leading certification courses are the ones providing support. This means the advice you get is academically sound, practically proven, and aligned with the latest industry standards. It bridges the gap between learning and doing perfectly.
What Our Participants Say (Testimonials)
The best proof of any service is in the words of those who have used it. Here’s what professionals who have trained with Rajesh and DevOpsSchool have to say:
“The training was very useful and interactive. Rajesh helped develop the confidence of all.” – Abhinav Gupta, Pune (5.0)
“Rajesh is a very good trainer. He was able to resolve our queries and questions effectively. We really liked the hands-on examples covered during this training program.” – Indrayani, India (5.0)
“Very well organized training, helped a lot to understand the… details related to various tools. Very helpful.” – Sumit Kulkarni, Software Engineer (5.0)
“Thanks Rajesh, Training was good. Appreciate the knowledge you possess and displayed in the training.” – Vinayakumar, Project Manager, Bangalore (5.0)
These reviews highlight the interactive, practical, and expert-led approach that defines every interaction with DevOpsSchool—whether in a training room or a support session.
Conclusion
In the journey of digital transformation, implementation is just the first step. The real test is in maintaining, optimizing, and scaling your systems reliably over time. Trying to do this alone can drain your team’s energy, slow down innovation, and create business risks.
DevOpsSchool’s Support Services offer you a smarter path. We provide a partnership that combines 24/7 expert vigilance with the deep strategic insight of a globally recognized expert like Rajesh Kumar. We protect your technology investment, minimize downtime, and free your team to focus on growth and innovation.
Think of us as the expert co-pilot for your DevOps journey, ensuring a smooth and successful flight no matter what turbulence comes your way.
Ready to secure your systems and empower your team? Reach out to DevOpsSchool today. Let’s build and maintain your success, together.
Get in Touch with DevOpsSchool:
- Email: contact@DevOpsSchool.com
- Phone & WhatsApp (India): +91 84094 92687
- Phone & WhatsApp (USA): +1 (469) 756-6329